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Answers to the questions we hear most. Cannot find yours? Write to us, a real person answers.

Contact us

Email is the fastest way to reach us. We usually reply within a few working days.

info@dedaldev.com

Frequently asked questions

What is My Daily Challenge?

An app that gives you one short, doable challenge a day in the part of life you want to grow, such as Health, Family, Mental Health or Digital Detox. You do the challenge, mark it done, rate how far you got and, if you like, write a short reflection.

What do I get for free, and what with Premium?

Free gives you one daily challenge from the free focus areas, your weekly progress, ratings and reflections. Premium gives you up to 3 challenges a day, every focus area and deeper personalization based on a few extra questions. Prices and any free trial are shown in the App Store or Google Play before you buy.

How do I change my focus area?

You can change your focus at any time from the home screen of the app. Premium focus areas are marked and need a Premium subscription.

Why do I need to sign in?

Your account keeps your progress, reflections and Premium subscription safe, also when you change phones. You can sign in with Google, with Apple, or with email and password.

Can I use the same account on iPhone and Android?

Yes. Sign in with the same method on both devices and your progress follows you. A Premium subscription is managed in the store where you bought it.

I am not getting the daily reminder.

Check that notifications for My Daily Challenge are allowed in your device settings and that Focus or Do Not Disturb is not silencing them. On Android, some phones stop reminders to save battery; allow the app to run without battery restrictions.

I bought Premium, but the app still shows Free.

Make sure you are signed in with the same account you used when you bought Premium, and that you are connected to the internet, then close and reopen the app. If it still shows Free, email us with the order number from the receipt Apple or Google sent you.

How do I cancel my subscription?

Subscriptions are managed by the store. On iPhone open Settings, tap your name, then Subscriptions. On Android open the Google Play app, tap your profile picture, then Payments and subscriptions, Subscriptions. Cancel at least 24 hours before the end of the current period to avoid the next charge. Deleting the app does not cancel a subscription.

How do I get a refund?

Payments are handled by Apple and Google, so refunds are too. For the App Store use reportaproblem.apple.com. For Google Play follow Google's refund instructions.

How do I delete my account?

In the app go to Profile, Account, Delete account. Without the app, email us from your sign in address. The details and what is deleted are on the Delete your account page.

How is my data used?

Your profile answers are used only to choose challenges that fit you. Read the Privacy Policy for everything we collect, who we share it with and your rights.

My Daily Challenge is made by Dedaldev D.O.O., Vojvođanska 42, 11070 Belgrade, Serbia. See also the Terms and Conditions.